Monster Removals holds a 4.9 rating from 120 Google reviews. Jason is named in several reviews and praised for fast turnarounds, friendly and efficient teams, and reasonable pricing, with the company frequently stepping in when other providers had let customers down. However, a small number of reviewers reported issues around final charges differing from what was agreed or documented, including one describing a dispute over an added fee for heavier items. These billing-related complaints stand out against an otherwise strongly positive overall pattern.
Reviews
4.9 / 5 · 120 totalAmazing service! Our garage was an absolute dump, full of cardboard. We were let down by a previous company and called Monster Removals, they arrived the next day (today) and they were very thorough and very courteous, very efficient too. They never stopped working! You couldn't move in our garage nor get to our chest freezer - now you can! We will be using them again, we highly recommend Monster Removals. The service is above and beyond!
I used this company today and highly satisfied. Turned up within the time frame and were very efficient and friendly. I highly recommend this company and would definitely use them again
Outstanding service from start to finish. The turnaround was the fastest I've ever had with a removal company, and the team was friendly, efficient, and respectful. They left the yard looking great, and I wouldn't consider using anyone else in the future.
Monster Removals was outstanding. The situation was a bit more complicated than usual as there had to be 4 way communication. The men kept in touch really well and adapted their plans to suit the situation. Highly recommended. I would definitely use them again.
Great friendly, efficient and professional service from start to finish. I was quoted a very reasonable price and was able to get an appointment quickly, for the next day. They texted me on the day to inform me that they were able to come earlier than planned, which was even more convenient for me. Thank you for your service. I would definitely use this company again if needed to and would highly recommend them.
This company was brilliant and helpful they was on time no messing got the job done very pleasant would recommend all day long
The team successfully removed the requested items. However, they arrived without the necessary tools for garden waste removal, necessitating the loan of my personal rake, which was subsequently taken by the team. Furthermore, the digital receipt provided via WhatsApp reflects a lower amount than the actual payment made.