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Staffordshire Waste Recycling Centre Ltd

Staffordshire Waste Recycling Centre Ltd

3.9(164 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

The recurring theme across feedback concerns the crews who carry out deliveries and collections, with Gavin and Ryan named for reversing skips and aggregate into tight or twisting spaces and for advising on the most efficient way to fill them. Arrival calls before reaching the property feature repeatedly, as does waiting when nobody was present to sign. The work described ranges from house clearances and the removal of rubble and clay to two-yard mini skips and four tonnes of MOT Type 1 supplied for a driveway, and one order placed for the following day turned up roughly half an hour after a confirming call.

Reviews regularly refer to straightforward quotes, simple skip exchanges and a helpful manner throughout, including a tipper load spread with the grabber. Against that, multiple accounts describe trouble making contact after the job, emails left unanswered, a collection that never arrived and payment taken without the service being provided, while one reviewer reports a skip left on a neighbouring driveway. Feedback therefore splits between satisfaction with the crew on the day and frustration once issues arise afterwards.

Aggregate supplierWaste Collection ServiceRecycling CentreWaste transfer station
Staffordshire Waste Recycling Centre Ltd — Customer photo
Staffordshire Waste Recycling Centre Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

AV
Alejandro Valle Carrillo29 May 2025

UPDATE ABOUT THIS SCAM It’s been more than a month since they confirmed that they would do a refund, I have sent a letter to the CEO, and I still haven’t had my money back. They keep using ridiculous excuses or simply ignoring my request. They are a a plain scam, they took my money, offered no service and kept the money. In other words, they have stolen me… AVOID AT ALL COST!!. One star because I can't give them zero or negative stars. I had to change the date of the skip and it was a real nightmare to contact them. Eventually they only got in contact when I left a negative review. The service was changed, or so I thought... The skip should have arrived this morning but it didn't, and after several emails, phone calls and voicemails, nothing, not a single attempt to contact back, and of course no skip. I have requested a full refund, if I don't get any feedback I will contact the ombudsman, and maybe this way they will decide to do something. Cowboys...

JL
John Livesey13 May 2025

Absolutely useless company. Need to get my skip collected and unable to contact them. I have work starting next week and need the skip gone. Avoid at all costs there are much much better firms out there like Bill and Ben, etc.

CG
Crown Green UK7 May 2025

DO NOT USE THIS COMPANY! Skip has been left on my neighbours driveway without any notice of them picking it up. I have since heard they have lost their lisence/permit. A full skip taking up a full driveway has been left there on Goldenhill Road. No communication whatsover and therefore I deem them to be incompetent!!! Let me tell you they are one lucky company that I haven't put further shame on their company and ruin it all together. Disgusting way of doing business.

DG
Desiree Godinez22 April 2025

AVOID AT ALL COST!!. One star because I can't give them zero or negative stars. I had to change the date of the skip and it was a real nightmare to contact them. Eventually they only got in contact when I left a negative review. The service was changed, or so I thought... The skip should have arrived this morning but it didn't, and after several emails, phone calls and voicemails, nothing, not a single attempt to contact back, and of course no skip. I have requested a full refund, if I don't get any feedback I will contact the ombudsman, and maybe this way they will decide to do something. Cowboys...

CC
Chris Campbell25 November 2024

Listen, if you want the best price, the best value, give these guys a call. Everything from speaking on the phone, arranging prompt delivery (within 24 hours), everything was taken care of. I would also like to mention the delivery driver, he called first thing in the morning telling me what time he would be at my property. He arrived bang on time, delivered the skip allowing me to schedule with the digger driver to get my waste on as quick as possible, to minimise disruption to our family. Overall I cant fault the service delivered. Thanks team, you will be my first port of call in the future. Chris

LL
leanne Lear28 October 2024

I cannot fault the service I have received from Staffordshire waste. I ordered a skip for the next day I rang to confirm and the man said it would be with me that day, to be exact 30 mins later it arrived. From start to finish they have been professional and helpful and I wouldn't hesitate to recommend or use them again. By far the most helpful skip company I have ever used. Well done to your team and thank you again.

HR
Hannah Riley23 October 2024

Fantastic company, really quick and easy to order a skip online. Cheapest I could find in the local area too!! Ordered in the evening and arrived at 8am the next day, received a phone call to say they were on the way. Really understanding when we needed to extend how long we had our skip for! Thank you!

Grab & aggregate hire in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Acer Plant & Grab Hire Cheshire★ 5,011Yes
2Staffordshire Grab Lorry & Tipper Hire★ 5,01Yes
3A.P Skip Hire★ 4,432Yes
4Staffordshire Waste Recycling Centre Ltd (this page)★ 3,9164Yes
Contact
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
Saturday08:00–12:00
SundayClosed